Contact
Contact GlucoZen: Order Support, Refunds and the Website Team
For tracking and refunds on an order you have placed, call GlucoZen order support at +1 (323) 475-1425 or email [email protected] with your order ID. For typos, privacy or press, email [email protected], Mon-Fri 9:00am-5:00pm ET; that inbox cannot see orders. ClickBank, which processes the checkout, also offers order help at clkbank.com.
Written by the Myglucozen editorial teamUpdated
Contact options
How do I contact GlucoZen order support?
Call +1 (323) 475-1425 or email [email protected]. That desk is the only one that can see, change or refund an order. The website team and the office can help with everything else.
Tracking, changes and refunds
+1 (323) 475-1425
[email protected]
GlucoZen order support (number shown on getglucozen.com). This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
600 Broadway, Suite 4C
New York, NY 10012
Mail only. No walk-in sales.
Returns
888 Seventh Avenue, Floor 17, New York, NY 10106, USA
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
The bottle label also prints the distributor: GlucoZen, 19655 E 35th Dr #100, Aurora, CO 80011, not printed (the label shows the words "Phone Number"). For orders placed through this site, use the order desk above.
Who to ask
Which inbox handles which GlucoZen question?
Pick the right desk the first time and you skip a forward. Order questions go to order support; questions about the website come to us.
| Your question | Contact | Good to know |
|---|---|---|
| Where is my package? | Order support: +1 (323) 475-1425 or [email protected] | Tracking is sent by email after shipping |
| Change or cancel an order | Order support | Contact them as soon as you can |
| Refund or return | Order support | Ask before mailing anything back |
| A charge you do not recognize | ClickBank order help: https://www.clkbank.com/ | ClickBank processes the checkout |
| A typo or outdated fact on this site | Website: [email protected] | Include the page address |
| Privacy request or press | Website: [email protected] | Mon-Fri 9:00am-5:00pm ET |
| Submitting a buyer review | Website: [email protected] | Add your order ID so it can be verified |
| Whether GlucoZen suits your health | Your doctor or pharmacist | Neither desk gives medical advice |
Before you call
What should you have ready before contacting support?
Your order ID matters most. With it, the order desk can find your purchase in seconds; without it, they must search by name and email.
- The order ID from your confirmation email
- The email address you used at checkout
- Your full name and shipping address
- Which pack you bought: 2, 3 or 6 bottles
- Your tracking number, if the question is about delivery
- For a return: how many bottles you are sending and whether any are opened
Search your inbox and spam folder for the order date first. If it is gone, ClickBank's order help site is a second place to start.
Checkout help
How does ClickBank order help work for GlucoZen?
ClickBank processes payment at the GlucoZen checkout. It runs its own order help site at https://www.clkbank.com/, separate from both GlucoZen and this website.
Open ClickBank order help
Go to https://www.clkbank.com/ in your browser.
Use your receipt details
Have the email from checkout and your order ID at hand.
Follow up with GlucoZen if needed
Questions about the product or a return still go to [email protected].
Refunds
How do I ask for a GlucoZen refund?
Contact order support first, within 60 days of the ship date. The getglucozen.com refund policy counts the window from shipping, not from delivery.
- Call +1 (323) 475-1425 or email [email protected] and say you want a refund.
- Confirm the return address. The one on file is 888 Seventh Avenue, Floor 17, New York, NY 10106, USA.
- Mail the bottles with your full name, email and order ID inside. Buyer pays return shipping. Use a tracked service.
- Wait for the credit: 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it.
Rules for opened bottles are not published, so ask support before you mail anything. Full terms are on the GlucoZen refund policy.
Try GlucoZen for 60 days1 mL twice a day · 30 days per bottle · price shown at secure checkout
Order nowLabel note
Why is there no phone number on the GlucoZen bottle?
The label's distributor line reads GlucoZen, 19655 E 35th Dr #100, Aurora, CO 80011, followed by the words “Phone Number” with no digits. It looks like a leftover from a label template.
Do not search for a number to match it. For an order placed through this site, the working contacts are +1 (323) 475-1425 and [email protected], as shown on getglucozen.com. You can see the full printed text on the Supplement Facts breakdown.
Health questions
Who should you call with a health question?
Your own doctor or pharmacist. Neither the order desk nor the website team can give medical advice.
For many people with diabetes, low blood glucose means under 70 mg/dL. NIDDK advises 15-20 grams of fast-acting carbs, a recheck after 15 minutes, and a call to 911 for a severe low (NIDDK: Low blood glucose).
Hours
When will you hear back?
The website inbox is read Mon-Fri 9:00am-5:00pm ET. A set reply time is not published, and neither are the order desk's hours, so call or email during U.S. business hours for the best chance of a quick answer.
Our New York office at 600 Broadway, Suite 4C, New York, NY 10012, USA takes mail only. It has no walk-in sales and cannot process returns; those go to the returns address above after you speak with support. Shipping questions are covered on GlucoZen shipping.
Before you write about a late package, check the timing. Orders ship by UPS after 1-2 business days of processing, and tracking arrives by email. U.S. delivery days are not published. International orders take 4-6 weeks and sometimes up to 8-12, per the sales page. If your tracking has not moved for several days, that is the right moment to call.
FAQ
Contacting GlucoZen: FAQ
What is the GlucoZen customer service phone number?
GlucoZen order support is +1 (323) 475-1425, the number shown on getglucozen.com. It handles tracking, changes and refunds on orders you have placed. Have your order ID ready. The bottle label does not print a working number.
What is the GlucoZen support email address?
Order questions go to [email protected]. Questions about this website, such as a typo, privacy or press, go to [email protected]. Only the first address can look up or refund an order.
Can the Myglucozen website team track my GlucoZen order?
No. The website inbox cannot see orders, payments or tracking. Contact order support at +1 (323) 475-1425 or [email protected] with your order ID, or check the tracking email sent when your package shipped.
How do I cancel a GlucoZen order?
Contact order support as soon as possible with your order ID. Whether an order can still be cancelled after it ships is not published, so ask. A shipped order may need to go through the money-back process instead.
Where do I send a GlucoZen return?
The return address on file is 888 Seventh Avenue, Floor 17, New York, NY 10106, USA. Confirm it with order support before mailing, include your full name, email and order ID, and use a tracked service. The buyer pays return shipping.
Can I buy GlucoZen at the Myglucozen office?
No. The New York office takes mail only and has no walk-in sales. Orders are placed online through the secure checkout, which shows the price before you pay.
Who do I contact about a ClickBank charge for GlucoZen?
Start with ClickBank's order help at clkbank.com, since ClickBank processes the checkout. For product questions or a return, contact GlucoZen order support at [email protected].
Who wrote this
Written and reviewed by
A small team that reads the bottle label line by line, checks every number against public health sources (NIH, NCCIH, NIDDK, CDC, ADA, FDA, FTC) and rewrites it in plain English. We do not write for the manufacturer, and we update a page whenever the label, the prices or the evidence changes.
Last updated . See our editorial standards and how we check reviews. This website is run by a U.S. stocking partner, not by the manufacturer. We earn a commission when you order through our links.
Keep reading
More about GlucoZen
Refund policy
The GlucoZen refund process in order, with a timing table, return mailing details and help from ClickBank.
Read more
Shipping
How GlucoZen ships by UPS, when tracking arrives, international timing, and what to do about address errors or lost parcels.
Read more
FAQ
Forty-two short answers on the GlucoZen label, dosing, safety, results, shipping and refunds.
Read moreU.S. stocking partner for GlucoZen
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